Thunderbird Community Forum

I am using an email server that currently is using certificates that have expired. That problem is being worked on. In the meantime, whenever I access the server to open a folder, I get a pop-up notification telling me that the certificate has expired. I go ahead and confirm the security exception and check the box to permanently store the exception. Trouble is this ISN'T being persisted, when I open a different folder I have to go through this process again in order to access my emails in that folder.

Me thinks you got a bug in your software Kemosabe!

Hi, I am extremely frustrated at my situation: I have a desktop (main computer), laptop and mobile phone all using Thunderbird, with a GMAIL account (IMAP) On my laptop I accidentally deleted the contents of the Archive (Thunderbird folder) and promptly ALL EMAILS AND HISTORY of emails wer LOST on said laptop. They subsequently disappeared on my mobile phone also. The delete action was also uploaded to GMAIL.com and I could not recover them there as it said I am using a different program. I then went on my desktop in offline mode and all my emails are there in Thunderbird (minus approx 5 days worth while the desktop remained offline (no big deal).

I have tried EVERYTHING to back up/export the profile from my desktop (while offline) and upload the mails onto my laptop to recover them and hopefully feed them to GMAIL. Nothing happens, they do not appear. I see all my emails within the thunderbird profile folder in a "IMAP.GMAIL.COM" folder but not in a "Mail" folder (is that relevant)? Is the laptop loading the emails then immediately deleting them, because it is syncing with GMAIL? I am so so lost. Please help. Thank you

I've been using TB for years. Recently, I uninstalled it to try other mail clients. I decided to get TB working again but I'm incredibly frustrated that I'm unable to get an outlook.com account and my nexamortgage.com account working. The NEXA account is google based and is usually quite easy. I also have a Keller Williams account that is also Google based and that worked fine on TB just before I tried to setup my NEXA account. I have tried to enter both manually and have tried multiple different IMAP, SMTP Port settings and Server settings, but nothing is working.

Hey guys,

I am relatively new to Thunderbird but I love it so far but...

Second time this has happened and I figured this time its time to fix this correctly.

So emails just vanished in my inbox. Items still in sent and trash and other sub-folders.

I can't tell you exactly the last thing I was doing. But it was either message filtering or deleting unnecessary emails. Then I clicked on another folder and when I moved back to inbox everything was gone. Checked the filter and seems in order.

Everything is still on the host server. How to I recover the emails from the host back to my computer because as far as thunderbird is concerned its already downloaded those email.

Emails are run as POP.

From the menu View - Folders - Tags i can view tags in the side bar, which is very helpful. My problem, as you can see in the picture i'm attaching, is that tags are not sorted according to the greek alphabet. Is there a way to sort tags? I'm aware that the first 9 tags are presets.

From time to time especially when I make a break and the screensaver starts Thunderbird crashes. There is a split between the taskbar of Cinnamon and Thunderbird. The program doesn't react anymore. The only way to use it is to kill it and start it again. I really don't know why this happens. It is a new phenomenon. Here are my Systeminformation: [code] System:

 Kernel: 6.8.0-90-generic arch: x86_64 bits: 64 compiler: gcc v: 13.3.0 clocksource: tsc
 Desktop: Cinnamon v: 6.4.8 tk: GTK v: 3.24.41 wm: Muffin v: 6.4.1 vt: 7 dm: LightDM v: 1.30.0
   Distro: Linux Mint 22.2 Zara base: Ubuntu 24.04 noble

Machine:

 Type: Desktop System: Gigabyte product: A320M-H v: N/A serial: <superuser required>
 Mobo: Gigabyte model: A320M-H-CF v: x.x serial: <superuser required> uuid: <superuser required>
   UEFI: American Megatrends v: F42 date: 08/23/2019

CPU:

 Info: 6-core model: AMD Ryzen 5 2600 bits: 64 type: MT MCP smt: enabled arch: Zen+ rev: 2 cache:
   L1: 576 KiB L2: 3 MiB L3: 16 MiB
 Speed (MHz): avg: 2332 high: 3892 min/max: 1550/3400 boost: enabled cores: 1: 1557 2: 3883
   3: 1550 4: 3892 5: 1557 6: 1557 7: 1554 8: 3892 9: 1556 10: 3879 11: 1558 12: 1557
   bogomips: 81435
 Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3

Graphics:

 Device-1: AMD Baffin [Radeon RX 550 640SP / 560/560X] vendor: Micro-Star MSI driver: amdgpu
   v: kernel arch: GCN-4 pcie: speed: 8 GT/s lanes: 8 ports: active: HDMI-A-1 empty: DP-1,DVI-D-1
   bus-ID: 07:00.0 chip-ID: 1002:67ff class-ID: 0300 temp: 39.0 C
 Device-2: Microdia Webcam Vitade AF driver: snd-usb-audio,uvcvideo type: USB rev: 2.0
   speed: 480 Mb/s lanes: 1 bus-ID: 3-2:2 chip-ID: 0c45:6366 class-ID: 0102 serial: <filter>
 Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X: loaded: amdgpu
   unloaded: fbdev,modesetting,vesa dri: radeonsi gpu: amdgpu display-ID: :0 screens: 1
 Screen-1: 0 s-res: 3840x2160 s-dpi: 96 s-size: 1016x571mm (40.00x22.48")
   s-diag: 1165mm (45.88")
 Monitor-1: HDMI-A-1 mapped: HDMI-A-0 model: Samsung U28E590 serial: <filter> res: 3840x2160
   hz: 30 dpi: 160 size: 608x345mm (23.94x13.58") diag: 699mm (27.5") modes: max: 3840x2160
   min: 720x400
 API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi device: 1 drv: swrast
   gbm: drv: kms_swrast surfaceless: drv: radeonsi x11: drv: radeonsi inactive: wayland
 API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 25.0.7-0ubuntu0.24.04.2 glx-v: 1.4
   direct-render: yes renderer: AMD Radeon RX 560 Series (radeonsi polaris11 ACO DRM 3.57
   6.8.0-90-generic) device-ID: 1002:67ff

Audio:

 Device-1: AMD Baffin HDMI/DP Audio [Radeon RX 550 640SP / 560/560X] vendor: Micro-Star MSI
   driver: snd_hda_intel v: kernel pcie: speed: 8 GT/s lanes: 8 bus-ID: 07:00.1 chip-ID: 1002:aae0
   class-ID: 0403
 Device-2: AMD Family 17h HD Audio vendor: Gigabyte driver: snd_hda_intel v: kernel pcie:
   speed: 8 GT/s lanes: 16 bus-ID: 09:00.3 chip-ID: 1022:1457 class-ID: 0403
 Device-3: Microdia Webcam Vitade AF driver: snd-usb-audio,uvcvideo type: USB rev: 2.0
   speed: 480 Mb/s lanes: 1 bus-ID: 3-2:2 chip-ID: 0c45:6366 class-ID: 0102 serial: <filter>
 API: ALSA v: k6.8.0-90-generic status: kernel-api
 Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse status: active
   2: wireplumber status: active 3: pipewire-alsa type: plugin

Network:

 Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet vendor: Gigabyte
   driver: r8169 v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: f000 bus-ID: 06:00.0
   chip-ID: 10ec:8168 class-ID: 0200
 IF: enp6s0 state: up speed: 1000 Mbps duplex: full mac: <filter>

Bluetooth:

 Device-1: ASUSTek ASUS USB-BT500 driver: btusb v: 0.8 type: USB rev: 1.1 speed: 12 Mb/s lanes: 1
   bus-ID: 1-7:2 chip-ID: 0b05:190e class-ID: e001 serial: <filter>
 Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 5.1 lmp-v: 10
   sub-v: d922 hci-v: 10 rev: dfc6 class-ID: 7c0104

Drives:

 Local Storage: total: 1.36 TiB used: 492.77 GiB (35.3%)
 ID-1: /dev/sda vendor: Western Digital model: WDS500G2B0B-00YS70 size: 465.76 GiB
   speed: 6.0 Gb/s tech: SSD serial: <filter> fw-rev: 20WD scheme: MBR
 ID-2: /dev/sdb vendor: Western Digital model: WD10SPZX-22Z10T0 size: 931.51 GiB type: USB
   rev: 3.0 spd: 5 Gb/s lanes: 1 tech: HDD rpm: 5400 serial: <filter> fw-rev: 1201 scheme: MBR

Partition:

 ID-1: / size: 72.78 GiB used: 44.49 GiB (61.1%) fs: ext4 dev: /dev/sda2
 ID-2: /boot/efi size: 187.1 MiB used: 6.1 MiB (3.3%) fs: vfat dev: /dev/sda1
 ID-3: /home size: 383.86 GiB used: 232.71 GiB (60.6%) fs: ext4 dev: /dev/sda3

Swap:

 ID-1: swap-1 type: file size: 8 GiB used: 782.5 MiB (9.6%) priority: -2 file: /swapfile

USB:

 Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 9 rev: 2.0 speed: 480 Mb/s lanes: 1
   chip-ID: 1d6b:0002 class-ID: 0900
 Device-1: 1-7:2 info: ASUSTek ASUS USB-BT500 type: bluetooth driver: btusb interfaces: 2
   rev: 1.1 speed: 12 Mb/s lanes: 1 power: 500mA chip-ID: 0b05:190e class-ID: e001 serial: <filter>
 Hub-2: 2-0:1 info: super-speed hub ports: 3 rev: 3.1 speed: 10 Gb/s lanes: 1 chip-ID: 1d6b:0003
   class-ID: 0900
 Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0 speed: 480 Mb/s lanes: 1
   chip-ID: 1d6b:0002 class-ID: 0900
 Device-1: 3-2:2 info: Microdia Webcam Vitade AF type: video,audio
   driver: snd-usb-audio,uvcvideo interfaces: 4 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA
   chip-ID: 0c45:6366 class-ID: 0102 serial: <filter>
 Hub-4: 3-3:3 info: Terminus Hub ports: 4 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 100mA
   chip-ID: 1a40:0101 class-ID: 0900
 Device-1: 3-3.3:4 info: YICHIP Wireless Device type: keyboard,mouse driver: hid-generic,usbhid
   interfaces: 2 rev: 2.0 speed: 12 Mb/s lanes: 1 power: 100mA chip-ID: 3151:3020 class-ID: 0301
   serial: <filter>
 Device-2: 3-3.4:5 info: CHERRY Keyboard type: keyboard,HID driver: cherry,usbhid interfaces: 2
   rev: 2.0 speed: 1.5 Mb/s lanes: 1 power: 100mA chip-ID: 046a:0023 class-ID: 0300
 Hub-5: 4-0:1 info: super-speed hub ports: 4 rev: 3.0 speed: 5 Gb/s lanes: 1 chip-ID: 1d6b:0003
   class-ID: 0900
 Device-1: 4-1:2 info: JMicron / USA External USB 3.0 type: mass storage driver: uas
   interfaces: 1 rev: 3.0 speed: 5 Gb/s lanes: 1 power: 896mA chip-ID: 152d:0579 class-ID: 0806
   serial: <filter>

Sensors:

 System Temperatures: cpu: 39.9 C mobo: 31.0 C gpu: amdgpu temp: 39.0 C
 Fan Speeds (rpm): N/A gpu: amdgpu fan: 1104

Repos:

 Packages: 3485 pm: dpkg pkgs: 3444 pm: flatpak pkgs: 41
 No active apt repos in: /etc/apt/sources.list
 Active apt repos in: /etc/apt/sources.list.d/agornostal-ulauncher-noble.list
   1: deb [signed-by=/etc/apt/keyrings/agornostal-ulauncher-noble.gpg] https: //ppa.launchpadcontent.net/agornostal/ulauncher/ubuntu noble main
 Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list
   1: deb [signed-by=/usr/share/keyrings/brave-browser-archive-keyring.gpg] https: //brave-browser-apt-release.s3.brave.com/ stable main
 No active apt repos in: /etc/apt/sources.list.d/devolo-updates.list
 Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
   1: deb [arch=amd64] https: //dl.google.com/linux/chrome/deb/ stable main
 Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
   1: deb http: //packages.linuxmint.com zara main upstream import backport
   2: deb http: //archive.ubuntu.com/ubuntu noble main restricted universe multiverse
   3: deb http: //archive.ubuntu.com/ubuntu noble-updates main restricted universe multiverse
   4: deb http: //archive.ubuntu.com/ubuntu noble-backports main restricted universe multiverse
   5: deb http: //security.ubuntu.com/ubuntu/ noble-security main restricted universe multiverse
 Active apt repos in: /etc/apt/sources.list.d/vivaldi.list
   1: deb [arch=amd64] https: //repo.vivaldi.com/stable/deb/ stable main
 Active apt repos in: /etc/apt/sources.list.d/zquestz.list
   1: deb [signed-by=/usr/share/keyrings/zquestz-archive-keyring.gpg] https: //zquestz.github.io/ppa/ubuntu ./
 Active apt repos in: /etc/apt/sources.list.d/vscode.sources
   1: deb [arch=amd64] https: //packages.microsoft.com/repos/code stable main

Info:

 Memory: total: 8 GiB available: 7.69 GiB used: 3.97 GiB (51.5%)
 Processes: 409 Power: uptime: 9h 12m states: freeze,mem,disk suspend: deep wakeups: 0
   hibernate: platform Init: systemd v: 255 target: graphical (5) default: graphical
 Compilers: gcc: 13.3.0 Client: Unknown python3.12 client inxi: 3.3.34

/code Thanks for help.

Hello - When I logged into my email this moring a vast majority of my emails from previous days and in my filed emails are gone. Is there a way to get them back? Not sure what could have happened. Any assistance is appreciated!!! Thank you.

I was in the process of searching my files to attach one to an email when the attachment window suddenly expanded from approx 50% of the screen to almost full screen and I can find no way to reset it. I can see the sideand bottom edges of the window, and move the expand/contract arrow on the cursor to these sides and the bottom corners, but it does not operate, and there is no button to minimise or adjust it. I have just checked and it is operating perfectly fine on both Firefox and the main Thunderbird window, and email viewing windows. Is this a change to the program settings - it appears to only apply to the "Attach" setting - viewing attachments and emails are as they always were.

I don't know if something has changed since the last time I downloaded a .ics file into thunderbird or not.

I used to be able to load a .ics file directly into 'events' in my calendar. But something has changed. When I download the file now it gives it the name "Zul52mNeovl5. Which happens to be the name of the file I'm downloading from. So now I have 3 options of where to put the file - Events, Tasks or this filename. I can't find this file anywhere on my computer. How do I get rid of it?

Any Help would be appreciated.

Thanks

HI, I have two email addresses on Thunderbird, one I have lost (not main one) including all downloaded emails for that address. I did some "tidying up" in settings, by deleting some items that had a dustbin next to them thinking they were junk (mistake?). Win 10 pro. Thunderbird 146.0.1 -32 bit. But most everything else on laptop is 64 bit. If you can help please, to restore address and/or get all old emails for this address resent. I have tried to open the same address, by typing it in, but it downloads nothing. However I do keep getting the message to input the password, sometimes for both my addresses?

I'm back with an old problem.

When filtering email, it gets interrupted with the error message of:

"The folder "xxxx" could not be found, so filters associated with this folder will be disabled. Verify that the folder exists, and that filters point to a valid destination folder."

Yes, the folder exists.

The previous solution was to change the mail server to imap.googlemail.com. I did that, but connectivity to it has become erratic (it services Germany, Poland, and Russia).

Is there anything else I can do besides use the imap.gmail.com server and keep reenabling the mail filters?

1 How can the list "recent folders" in the icon "store in" be sorted alphabetically? (sorry, my version of Thunderbird speaks German) It used to be alphabetically, but now is sorted chronologically.

2 I cordially suggest to add a function exactly like this one, but with item at my own disposal (maybe the favorite folders).

Thanks, Martin

Thunderbird doesn't carry over calendar events alerts/reminders after updates to it or reboots generally, at least in Ubuntu (24.04).

I expected my events and reminders to carry over even after updates and computer reboots. They don't. I missed an important appointment because of that oversight. Thunderbird used to work.

I doubt that there's an existing fix for this, so Thunderbird Calendar needs to be updated so that Calendar events alerts don't disappear after updates or reboots. Meanwhile, I'm looking around for email and calendar apps that don't have this problem.

Thanks

My 'sent mail' has suddenly all disappeared - although still on the mail file server. Inbox mail is fine - but if I send a test message to myself, I get the reply, but the sent message is not saveb. I have uninstalled and reinstalled Thunderbird twice, n - the second time deleting the Mozilla folder under C:\users and then rebooting This happened whilst I was using Thunderbird. I have used Thunderbird for years without problems I have run a virus scan with Malwarebytes, but no problmes showed up. All folders are still vixible on my iPhone

I am about to try reinstalling again. I don't want to have to change email clients.

Any help much appreciated.. Thank you Joan Kemp

Have TB on my laptop (146.0.1 (64-bit) on Win11) all set up the way I want it. Would like to "clone" those settings/profiles to my desktop. AI site said, "Copy profiles folder and profiles.ini to the new machine." Didn't work. Asking me to set up from scratch. Laptop is on "standard" edition, think desktop is on beta. Is that the problem? What do I need to do?

Sent mail has suddenly vanished, even though it is still on the originating file server. This happened very suddenly. I uninstalled and reinstalled Thunderbird, but no change. I am about to reboot PC to see if this will solve the problem. Very strange!