I am using email [edited-for-privacy]@supanet.com
Thunderbird says this "the certificate for imap.supanet.com does not come from a trusted source". however I have used this email for some time and am happy with it . can I continue with this certificate as I do trust this source
Thunderbird says this "the certificate for imap.supanet.com does not come from a trusted source". however I have used this email for some time and am happy with it . can I continue with this certificate as I do trust this source
ჩასწორების თარიღი: , ავტორი: christ1
ყველა პასუხი (11)
Please post a screenshot of the error. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
IMG_20251215_190419.jpg all i could do bit elderly not that switched on
IMG_20251215_190419.jpg
Underneath the text box where you enter your reply is a 'Browse' button, where you can post your screenshot image.
What happens when you click 'Dismiss'?
Did you also get an exception prompt, like this? https://support.mozilla.org/kb/add-security-exception
Also, please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button ≡, then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.
I have tried to follow instructions but the reply i copied from clipboard had too many characters or have i got it all wrong . I feel I will have to stick with Supanet's web page . Lets forget it I just get confused sorry
the reply i copied from clipboard had too many characters
You can skip the part which doesn't fit into the reply box.
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The problem is possibly Avast. It does generates a certificate on the fly, and then intercepts your secure connection to the server. Try to disable the Mail Shield in Avast and see whether that makes a difference. Better yet, get rid of Avast altogether, and simply use the Windows built-in Defender.
Thank you for your help I will consider the solution and talk it over with someone more knowledgeble, he introduced me to Avast. Thank you for your help I will leave it there and finish this for the moment having other problems to deal with at this age! .Thank you again
უნდა შეხვიდეთ ანგარიშზე პასუხის დასაწერად. გთხოვთ, დასვათ ახალი შეკითხვა, თუ ჯერ არ გაქვთ ანგარიში.